General

Welcome to the Tel Aviv-Jaffa City Museum Website (the “Website" and the “Museum" respectively).

The Website and the Museum are operated and managed by the Tel Aviv-Jaffa Municipality. The Website operates at the following Internet address www.taycm.org.il and at any additional address at the discretion of the Museum. Contact details for the Museum are listed at the bottom of these terms.

Use of the Website, including its content and the services it offers, is subject to these Terms of Use, which constitute a binding legal agreement between the Website user and the Museum. These Terms of Use may change from time to time at the Museum's sole discretion. The binding and determining text of the Terms of Use at all times is the one published on the Website.

The Terms of Use of the Website are cumulative and not alternative and will be interpreted as existing alongside each other.

Use of the Website indicates your agreement to these Terms as well as to additional terms displayed on the Website, including the Privacy Policy as well as additional instructions and rules that may be presented to you when you use the Website (collectively: the "Binding Documents"). Please note that the binding documents may change from time to time and that you are obligated to keep up to date with them. Therefore, you are asked to read the binding documents very carefully, as they define your rights and obligations regarding the use of the Website (including uploading stories on your behalf to the Museum's collection of stories).

The binding documents apply to the use of the Website via any computer or other communication device (such as smartphones, smartwatches, various tablet computers, etc.). The binding documents are worded in the male gender for convenience only, and are, of course, intended for all genders equally.

In the mandatory documents, the meaning of the term “Content" or “Contents" is any verbal, visual, audio, audio-visual content or any combination thereof (such as audio-visual videos) or part thereof, as well as their design, processing, editing and the way they are presented, including, but not limited to, any image, photograph, illustration, animation, diagram, character, simulation, trademarks, graphic images, sample, video, design, sound file, musical file, applications, computer code, etc., including content uploaded by users of the Website to the Museum's collection of stories. The Website may also contain advertisements, articles, information, services, products and/or any other content.

The Website may also include translations of its contents, or parts of them, into various languages. In any case of conflict between the content of the Website in Hebrew and its content in any other language, the Hebrew version is the binding version.

About the Museum and the Website in Brief

At the end of 2023, the renovated Tel Aviv-Jaffa Museum opened its doors as a state-of-the-art urban cultural center, whose purpose is to connect between urban heritage - public and private, urban innovation and new urban creation. The Museum is intended to act as a participatory public arena, and serve as a dynamic Museum space that will present changing exhibitions, based on the narrative of the city, the residents who live in it, and the stories that make it up. 

The Museum's Website serves as an online gateway to the Museum and is designed to provide and deliver information and details about the Museum and its activities to city residents, Museum visitors, and the general public. Inter alia, the Website includes information and details about events held by the Museum (including date, location, cost - if any, details about accessibility, and more); information about the Museum's exhibitions (including temporary exhibitions, permanent exhibitions, and past exhibitions); educational and community activities at the Museum; magazine, articles, and academic and professional content; details about business, and more.

There is no charge for using the Website. To the extent that the Website allows the sale of products or services, this will be explicitly stated in the body of the Website, or the Website will direct you to an external page/Website where you can make such a purchase, subject to the terms of that external page/Website.

The Story Collection – Your Story is Part of the City – The Museum's Website also includes the city's story collection, in which the Museum invites the general public and Website visitors to upload their personal story about the city of Tel Aviv-Jaffa to the Museum's story collection. The Museum's collection of stories are the actions, experiences, dreams, and events that happened to the city's residents, the people who love the city, its creators, the people who lived there in the past, who live there today, and who will live there in the future. The collection of stories includes many and various stories about the city and it is based on multiple sources (archives, the general public, artists, creators, dedicated production, the education system, cultural institutions, and more). 

The Website serves, inter alia, as an online tool for collecting and presenting the stories of the city's residents. Inter alia, the Website presents tools and content that will guide you on how to structure and write your story, the important points to focus on, and the target audience for whom the story should be accessible. 

The Museum has sole discretion to decide what content will be displayed on the Website, the length of time it will be displayed, what their location and design will be, and any other matter related to them. 

The Museum provides Website users with tools for sharing and linking content from the Website via social networks and various online services, and we also direct Website users to the Museum's various social media channels, such as the pages operated by the Museum on Facebook, TikTok, Instagram, and more. Use of these online services is at your sole risk and is naturally subject to the legal agreements (such as Terms of Use and privacy policies) governing the operation of each of these platforms (which are not on behalf or controlled by the Museum).

The contents on the Website do not constitute professional opinion and/or legal advice and/or recommendation and should not be treated as such.

Furthermore, the Museum is not responsible for any mistake, disruption, error, omission, addition and/or any other flaw found in the content.

Using the Website

You may use the Website, its content and services, in accordance with the rules set forth hereafter. You may not use the Website, its contents and services in any other manner, unless you have received the Museum's express consent to do so in advance and in writing and subject to the terms of that consent (if any).

• You undertake to use the Website only for its intended purpose in accordance with the Terms of Use and not to use the Website for a purpose that is illegal and/or contrary to any law.
• You may use the content on the Website for private, personal and educational purposes only and for non-commercial purposes, as well as for any purpose permitted by law that constitutes fair use of the content on the Website that is protected by copyright by law.
• You may not copy and use, or allow others to copy and use, in any other way the contents of the Website, including on other websites and applications, in electronic publications, in print publications, etc., for any other purpose;
• The Website may not be used in a manner that violates any right of another user on the Website, and personal information about users of the Website may not be collected without their express written consent.
• The Website may not be used in a manner that could deceive others, harm the honor and/or privacy of another, harm the good name of another person/entity and/or harm the rights of third parties, including with regard to copyright and intellectual property.
• You must not publish on the Website incitement, fraud, deceit, slander and/or any other information that is false, unreliable or that could intentionally harm someone.
• The Website must not be used in a manner that causes the spread of viruses and/or that may cause any other damage to the Website and/or its users.
• You may not activate or allow the activation of any computer application or any other means, including software such as Crawlers, Robots, etc., for the purpose of searching, scanning, copying or automatically retrieving content from the Website. In this regard, the aforementioned means may not be created or used to create a collection, compilation or database containing content or information from the Website;
• Content from the Website must not be displayed within an open or hidden frame;

• Content from the Website may not be displayed in any way – including through any software, device, accessory or communication protocol that changes its design or removes content or information from it;
• Do not link to the Website and content from any source that contains pornographic content, content that encourages racism or illegal discrimination, or that is contrary to the law, or that encourages activity that is contrary to the law, or whose publication is contrary to the law;
• You may not link to content from the Website that is not the Website's home page ("deep link") and you may not display or publish such content in any other way unless the deep link is to a web page on the Website in its entirety and as is (AS IS). So that it can be viewed and used in exactly the same way as viewing and using it on the Website.
• The Website may not be used for any activity that constitutes or encourages acts that constitute a criminal offense or civil wrong or in any way violates the relevant law, including laws relating to deception, fraud, forgery, protection of privacy, identity theft, intrusion into computer material, distribution of viruses and other hostile software, the right of publicity, defamation and obscene publications.
• You may not access the Website or the content contained therein for the purpose of developing or creating a similar or competing service on the Website, including by collecting details and information from the Website.
• The user declares and undertakes that his details and/or the details of another entity of which he is a part and/or associated with, entered by him on the Website, are correct and accurate. Impersonating another person and/or providing information that is incorrect and/or misleading is prohibited.

These instructions of use do not derogate from any other provision under any law.

The Museum will not be liable for any damage caused as a result of any link to content originating from the Website and any display or publication of content in any other way. The user bears full and exclusive responsibility for any linking, display or publication of the content made by him, and undertakes to indemnify the Museum for any damage caused as a result.

The Museum reserves the right to not allow the uploading of content and/or to remove information or content on the Website that violates the above, at its sole discretion, without giving the user prior notice.

Using the Website in violation of the Terms of Use or in deviation from them may lead to the user being denied access to the Website and may even expose him to civil and/or criminal liability under any law.

Registration

The Website is intended for the general public. Using the Website and viewing the content it displays does not require registration.

However, some of the Website's services and sections require registration, provision of information, or loading content, and are intended for users aged 18 and over only, or in accordance with legal provisions.

When using these sections and the Website services, you confirm and declare that you are 18 years of age or older at the time of use.

Uploading Stories to the Website

The Museum invites the general public and Website visitors to upload their personal story about the city of Tel Aviv-Jaffa to the Museum's collection of stories, and may allow Website users to upload additional content to it in the future, in sections that allow this. This content will be published in designated areas - in the Museum, on the Website, or in any other publication on behalf of the Museum, including in any media, existing or future - either on their own or together with content on behalf of the Museum. Submitting or uploading stories for publication does not give you the right to demand that the content be published or continue to be published.

Uploading your story to the Museum's collection of stories will require you, with your consent, to complete a short registration process that includes providing personal and identifying details (full name, email address) and additional details as needed and the circumstances of the matter, and in particular details about the story you will upload to the Website (the emotion expressed by the story, where the story took place - including by marking it on the city map, when the story took place - date/period, as well as adding the free text of the story itself). 

You can also upload a file related to the story, such as an audio, video, or audiovisual file. If there are any technical limitations regarding the types of files that can be uploaded to the Website and the maximum file size, they will be detailed on the Website itself.

You will be able to complete the registration and upload your story only after providing the requested details and after your consent has been received to store them as well as for the binding documents on the Website.

It is your responsibility to provide only true, accurate, and complete details, both about yourself and other parties in relation to the story you submit. Incorrect details may prevent you from using the full features of the Website, prevent your story from being presented, and, if necessary, prevent us from contacting you.  The Museum reserves the right to verify the information you provided by any means at its disposal, including through third-party services.

The information you provide will be stored by the Museum. The Museum will use your information in accordance with the Website's Privacy Policy, which constitutes an integral part of the binding documents and these terms. 

The Museum may contact you and send you updates via the contact methods you provided in accordance with the circumstances such as the story being received by the Website's systems, editing the story if necessary, and publishing it on the Museum's Website.

The Museum encourages freedom of expression and the existence of a fruitful and productive discussion, with the active participation of you and other users. However, in order to enable the existence of cultural and substantive discourse and to prevent abuse of the options open to you to publish content and stories, the Museum may review the content prior to its publication, but it is not required to do so. Such reviews may be conducted by the Museum on a sample basis, solely to try to prevent the publication of content that is illegal, seemingly offensive, or inconsistent with the spirit of the Museum, and without the need to exercise legal discretion.

The Museum may refuse to publish, or immediately delete, any content you submit for publication, at its discretion, including at any time it finds that you have violated the terms of the binding documents, or that you have committed an act or omission that harms or may harm the services provided on the Website, its users, the Museum or anyone on its behalf. 

A Museum may not allow you to use the sections of the Website that require registration, at its sole discretion. Without derogating from the foregoing, the Museum may block your access to these sections, or cancel your registration, in any of the following cases –

• If you intentionally provided incorrect details;
• If you have committed an act or omission that harms or may harm the Museum or any third parties, including other users or suppliers or partners of the Museum;
• If you used the Website, its services, or any of its content to attempt to commit an illegal act under the laws of the State of Israel, or an act that appears to be illegal as aforesaid, or to enable, facilitate, assist or encourage the commission of such an act;
• If you have breached the terms of the binding documents;
• If you take any action that prevents others from registering on the Website or using it in any way;
• If you have a financial debt to the Museum and you have not paid it off on time.

When you upload and publish content as set forth above, you are fully and solely responsible for any consequences that may arise from the publication. You must ensure that such content is legal. Among other things and for example only, you are prohibited from publishing and uploading the following content to the Website –

• Any content that is false or misleading;
• Any content that infringes or violates the proprietary rights of others – including copyrights, trademarks and trade secrets;
• Any pornographic or sexually explicit content;
• Any computer software, computer code or application that includes a computer virus (virus), including hostile software known as Trojan horses, worms, vandals, malicious applications, etc.;
• Any content that is defamatory of a person, or that harms their reputation or privacy (without their informed consent);
• Any content that personally identifies other people, without their consent to the publication of their identity;
• Any content that contains or encourages racism or unlawful discrimination;
• Any content that encourages a the commission of a criminal offense or may form the basis for a lawsuit or civil liability;
• Any content of an advertising or commercial nature, or any content that is not in keeping with the spirit, character or objectives of the Museum and the Website;

If the Museum decides to publish or use the content you submitted, it may edit any such content, at its discretion, including shortening it, adding appropriate titles, combining it with additional content, and more. The Museum is not obligated to indicate your name and details as the source of the content you submitted, but it may do so at its discretion. The content you submit for publication may be exposed to all Internet users and visitors to the Museum and the Website. Be wise and cautious when providing personal information (such as an address or phone number) as well as in any responses and inquiries you receive, if any, following the publication of the content.

The Museum encourages you to treat content published on the Internet with caution and critically, including content published by other users. Content submitted by users is not published on behalf of the Museum and therefore it is not responsible for its reliability, trustworthiness, accuracy or completeness and is not responsible for any consequences resulting from its use or reliance on it.

Marketing Mailing and Information Newsletter

As part of the registration process and/or in designated areas on the Website that allow registration to receive an information newsletter, you will be able to indicate your express consent to receive an information newsletter and advertising from the Museum or anyone on its behalf, within the meaning of these things in Section 30A of the Communications (Telecommunication and Broadcasting) Law, 5742 – 1982 (known as the "Spam Law"). The advertising material and information newsletter will be sent to you using the contact information you provided to the Museum during registration, when making further contact with the Museum or when registering to receive the information newsletter. At any time, you may withdraw your consent and notify the Museum in writing of your refusal to receive advertising, in general or of a specific type, by sending a refusal notice. The method for sending the refusal notice will be set forth in the advertising materials sent to you, if any.

Links on the Website

The Website may include links to various pages and content on the Internet, including third-party Websites and/or services that may collect information about you that will be provided to them directly by you voluntarily and with your consent.  Most of the content to which the links will lead is not published by or on behalf of the Museum, and the Museum does not control or supervise them. The fact that the Website links to this content does not indicate the Museum's approval of its content and does not constitute a guarantee of its reliability, timeliness, legality, the privacy practices of the content owners, or any other aspect involved. Links to third-party Websites should not be interpreted as a recommendation or preference by the Museum for those linked Websites.

The Museum is not responsible for any consequences resulting from the use of or reliance on these Websites.

The Museum may remove links from the Website that were previously included, or refrain from adding new links – all at its discretion.

Privacy

The Museum respects your privacy when using the Website. The current privacy policy of the Website forms an integral part of the binding documents. And it is recommended to review it from time to time.

Content of a Commercial Nature

The Museum may place on the Website, at its discretion, content of a commercial or advertising nature, including content originating from supporters and sponsors. The Museum will not be liable at all for content of a commercial nature that will be published on the Website on behalf of third parties. The Museum does not write, review, verify, or edit the content of these publications. The sole responsibility for the commercial content and any consequences resulting from its use or reliance on it lies with the advertisers. Publishing content of a commercial nature on the Website does not constitute a recommendation or encouragement to purchase the services, assets or products that may be offered for sale. Any transaction made following commercial content published on the Website will be agreed upon directly between you and the advertiser. The Museum is not a party to any such transaction and will not be responsible for the services and goods offered in the commercial content on the Website or purchased through it.

Intellectual Property and Copyrights

All copyrights and intellectual property rights in the Website, in the services provided therein and in all the content and contents contained therein as defined above (except for content submitted for publication by you and by other users of the Website) belong solely to the Museum, or to other third parties who have permitted the Museum to use them (the Protected Material).

No use made on the Website, the Services or the protected material is intended to grant the User any intellectual property rights or copyrights.

The user may make "fair use" of protected material according to the rules set forth in the law.

The person quoting from the Website must indicate the source of the quote.

You may not copy, distribute, publicly perform, broadcast, make available to the public, modify, process, create derivative works, sell or lease any part of the above, whether by you or through or in collaboration with a third party, in any way or means, whether electronic, computerized, mechanical, optical, photographic or recording, or by any other means or means, without obtaining prior written consent from the Museum or the other rights holders, as the case may be and subject to the terms of the consent (if any).

The Museum does not claim ownership of the content you upload and submit for publication, such as stories you upload to the collection of stories. At the same time, when you submit content for publication, you confirm by submitting it for publication that you own all the rights to it and that you are entitled to submit it for publication and grant the Museum rights to use it. If you are not the creator or owner of the rights to the content you submit for publication, you confirm that you have the legal permission from the copyright holder, allowing you to submit the content for publication and grant the Museum usage rights. The Museum will not be held liable for any damage caused as a result of violating the rights of the copyright holders in the content.

 Without derogating from the generality of the above, when you submit videos for publication, you declare and confirm that you have received the lawful consent of all of those photographed as part of the publication (and, in the case of minors, the consent of their parents or their legal representatives), inter alia, with respect to their photography, the use of their image and identity as part of the publication, and the use of the videos featuring them in accordance with the license you granted to the Museum.

By submitting the content for publication, you grant the Museum a free, irrevocable, worldwide, and unlimited-in-time license to copy, reproduce, distribute, market, make available to the public, broadcast, process, edit, translate, and use the aforementioned content in any other way, at its discretion, including in the Museum, the Museum Website, any derivative thereof, and in any media or any other framework, whether electronic or printed. As stated, this license is granted to the Museum without any consideration, including mention of ('credit'), royalties or other benefits.

The Museum respects the intellectual property of others. If you believe that your work has been used in a manner that infringes any of your rights, you are invited and requested to notify the Museum immediately, using any of the contact details set forth hereafter. Steps taken by the Museum, to the extent taken, based on information provided to it, will not constitute proof of any violation of any right.

Liability

Wherever in the binding documents the Museum's liability, or the absence of such liability, is specified, this will also mean the liability of its employees, managers and workers acting under its authority or on its behalf.

The use of the Website and any content or service therein will be at your sole and complete risk, and the Museum will not be liable for any direct or indirect damage caused to you or anyone on your behalf or to any other third party, including any loss, damage or expense, related to, or arising directly or indirectly from, the Website and any content or service contained therein, including the collection of stories.

The content and services are available for use on an as-is basis. They cannot be adapted to the needs of each and every person. You will not have any claim, lawsuit or demand against the Museum regarding the features of the content, services and the Website, their capabilities, limitations, the rules that apply to them and their suitability for you and your needs.

The Museum does not guarantee that the content you publish on or through the Website will be responded to, to the extent that the Museum allows you to publish such content. The Museum cannot know what responses (if any) you will receive following the publication and who will respond to the content you publish, and therefore will not be held liable towards you (or anyone on your behalf) for these responses, the identity of those contacting you, or any result that may result from the publication. The Museum will not be liable for any use made by a third party for the content you publish.

Any decision you make regarding the content published on the Website, or its use, is your sole responsibility. The Museum does not warrant that content and services of third parties, including content and service providers and users, published on the Website, to the extent published, will be complete, correct, legal or accurate, or will meet your expectations and requirements. The Museum will not be held liable for any consequences arising from them, or from their use, or from reliance on them. Use of the Website is at your sole risk.

The Museum does not warrant that the services and content of the Website will not be interrupted, will be provided regularly or without interruptions, will be carried out securely and without errors, and will be immune from unauthorized access to the Museum's computers and databases, or from damage, malfunctions, glitches or failures - all in hardware, software, communication lines and systems, at the Museum or at any of its suppliers.

Indemnification

You undertake to indemnify the Museum, its employees, directors or anyone on its behalf for any damage, loss, lost profit, payment or expense incurred by it – including reasonable attorney's fees and legal expenses – due to your breach of these Terms of Use or any of the binding documents. In addition, you will indemnify the Museum, its employees, managers or anyone acting on its behalf for any claim, lawsuit or demand raised against them by any third party as a result of content you submitted for publication, as a result of links you made, or any use you made of the Website.

Website Changes and Cessation of Activity

The Museum may from time to time change the structure of the Website, its appearance and design, the scope and availability of the services on it, and may change any other aspect related to the Website – all without the need to notify you in advance. Such changes will be made, inter alia, taking into account the dynamic nature of the Internet and the technological and other changes occurring within it. By their nature, changes of this type may involve malfunctions or initially cause inconvenience, etc. You will have no claim, lawsuit or demand against the Museum for making such changes or malfunctions that occur in the course of making them.

The Museum may at any time discontinue the provision of services on the Website, in whole or in part. If possible, the Museum will publish an advance notice on the Website about the cessation of services a reasonable amount of time in advance. Upon termination of the services, the Museum will retain the content and information contained on the Website for a reasonable additional period of time, after which it will be entitled to delete it without keeping any backup of it and without giving further notice.

Change in the Binding Documents

The Museum may from time to time change the Terms of Use, Privacy Policy, or any of the binding documents. The Museum may also charge a fee for content and services on the Website at its discretion.

To the extent that substantial changes are made to the binding documents, a notice will be published on the Website, and/or you will be notified of this via the contact information you provided to us. If we make such changes in accordance with the provisions of any law, or a requirement of a competent authority, the changes will enter into force in accordance with the provisions of the law or the requirement as mentioned. Your continued use of the Website after the change indicates your agreement to the current Binding Documents, but we may ask you to actively confirm the current Binding Documents. If you do not agree with the updated version of the relevant binding document, you must cease using the Website. You can review the latest binding documents at any time by clicking on the appropriate link on the Website.

Limitation Period

Any claim related to or arising from the use of the Website will be filed within one year from the date of its creation and/or from the date the user became aware of it. Any claim submitted at any time later than one year as mentioned will be invalid.

The provisions of this section shall be considered an agreement for the purposes of section 19 of the Statute of Limitations, 5718-1958.

Governing Law and Jurisdiction

The Terms of Use and privacy policies on the Website and other binding documents will be governed solely by the laws of the State of Israel. The competent courts in the district of Tel Aviv-Jaffa, Israel will have exclusive jurisdiction to resolve any dispute arising from the execution or interpretation of the binding documents and any dispute that may arise between the parties, including a dispute regarding the use of the Website and the Terms of Use.

Assignment of Rights

You may not transfer or assign rights under the binding agreements without the Museum's prior written consent. The Museum may transfer its rights in the Website or any part thereof to any third party, at its sole discretion, provided that such third party accepts the Museum's obligations to you in accordance with the binding documents. In this regard, the Museum will be entitled to transfer its rights and obligations according to the binding documents to any body appointed by the Tel Aviv-Jaffa Municipality, if any, for the purpose of managing or operating the Museum.

Contact Us

The Museum strictly adheres to the provisions of the law and respects the rights of Website users, city residents, and the general public. If you believe that content has been published on the Website that offends you for any reason, or violates your rights for any reason, please contact us using the details hereafter and we will endeavor to handle your request as soon as possible - 

• Mail: Tel Aviv-Jaffa City Museum, 27 Bialik Street, Tel Aviv-Jaffa 6332433;
• Phone: 03-7240311
• Email: info.taycm@mail.tel-aviv.gov.il 

Last updated: 13.5.2026